Help centre
Everything you need to know about sending, tracking and claiming with Speed. Can’t find your answer? Contact us.
Real-time tracking is moving to our branded Speed Courier app — you'll track by your waybill number. In the meantime, contact your nearest branch with your waybill and we'll give you an update.
Courier & parcel delivery, bulk mail, household removals, office relocation, and general transportation of household, commercial and oversized goods across Malawi.
We offer same-day and next-day delivery within our network. Standard collections and deliveries run Monday–Saturday; expedited and same-day options are available for urgent shipments — just ask.
File a claim online from our claims page. We first verify your waybill number, then your branch head reviews the case and management approves — and you can track your claim status any time.
Drop off at any Speed branch or contact us to arrange a pickup. We log your parcel and issue a waybill number so it can be tracked from collection to delivery.
We have branches across Malawi including our head office in Lilongwe, plus Blantyre, Zomba, Mzuzu, Dedza, Salima, Senga Bay and more. See the branches section for details.
For everyone's safety we can't carry illegal goods, hazardous or flammable materials, firearms, or loose cash. If you're unsure about an item, please contact us before sending.
Pricing depends on the parcel's size, weight and destination. Contact us or visit a branch for a quick quote.
Yes — we collect and deliver directly to the recipient's doorstep for convenient, hassle-free delivery.
Call +265 998 00 01 00, email [email protected], or use our contact page. We're available Monday–Saturday, 8:00 AM–4:00 PM.